How we collect, use, and protect your personal information.
When you use our website, book a ride, or contact us, we may collect the following information:
We use the information we collect to:
Valley Luxury Car Services may send you text messages (SMS) related to your bookings and our services. By providing your phone number and opting in to text communications, you consent to receive the following types of messages:
Message frequency: Message frequency varies based on your bookings and interactions. Transactional messages (confirmations, reminders, updates) are sent as needed per booking. Promotional messages will not exceed 4 per month.
Message and data rates may apply. Your carrier's standard messaging and data rates apply to all text messages sent and received.
Opt-out: You can opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive text messages from us. You may also contact us at Info@vluxurycarservices.com or call (707) 656-3302 to opt out.
Help: Reply HELP to any message for assistance, or contact us at Info@vluxurycarservices.com or (707) 656-3302.
Consent: Consent to receive text messages is not a condition of purchasing any services. You may book rides without opting in to SMS communications.
Supported carriers: T-Mobile, AT&T, Verizon, Sprint, and all major US carriers are supported. Service may not be available on all carriers.
We do not share your phone number or SMS opt-in data with third parties for their marketing purposes.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We use trusted third-party services to operate our business, including:
These providers have their own privacy policies governing how they handle data. We do not sell your personal information to third parties.
Our website may use cookies and similar technologies to improve your browsing experience and understand site usage. You can control cookies through your browser settings.
Under California law (CCPA), you have the right to:
To exercise any of these rights, contact us at Info@vluxurycarservices.com or call (707) 656-3302.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us:
Last updated: April 3, 2026